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Privacy Policy

  1. Data Controller

Data Controller: NaturalSoft Solutions S.L.  hereinafter NATURALSOFT.ES

Postal Address: C/ Córdoba n 64, 18193 Monachil, Granada, Spain

Teléfono: (+34) 958 542 015

Email: info@naturalsoft.es

Contact Details of the DPO: You can contact our Data Protection Officer (Techlegal Legal and Technological Services SL – https://www.techlegal.es)  via the email address naturalsoft@delegadoprotecciondedatos.es or info@techlegal.es

  • Tratamientos

NATURALSOFT.ES only processes the personal data indicated below:

  1. Data Collected through the website

Purpose: To respond to information and contact requests sent through the email addresses and contact forms on the website.

Retention: The personal data of the interested party will be retained until the interested party requests its deletion.

Legitimization: Consent of the Data Subject

Recipients: The communication of personal data is not planned except in cases established by a legal obligation.

Methods of Collection: The personal data we process has been obtained from the interested party themselves.

The categories of data being processed are as follows:

  • Identifying data
  • Contact details
  • No special categories of data are processed
  • Clientes

Purpose:  Customer management and compliance with obligations arising from the contracts made

Retention: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from that purpose and the processing of the data. The estimated retention period according to current legislation is 5 years

Legitimization: Execution of the contract requested by the client. (Art. 6.1.b GDPR)

Recipients: The obtained data will be communicated to the banking entities or those responsible for the payment method chosen by the client. Likewise, the communication of their personal data is also provided for in those cases established by current legislation.

Methods of Collection: The personal data we process has been obtained from the interested party themselves.

The categories of data being processed are as follows:

  • Identifying data
  • Contact and shipping information
  • Billing information
  • No special category data is processed
  • Staff Selection

Purpose:  To participate in the personnel selection processes of our company

Retention: The personal data of the candidate will be kept until the interested party requests its deletion and, in any case, for a maximum period of two years.

Legitimization: Application at the request of the candidate, of pre-contractual measures or the intention to conclude the employment contract (Art. 6.1.b GDPR)

Recipients: The communication of the candidate’s personal data is not foreseen

Methods of Collection: The personal data we process is obtained from the interested party through resumes, forms, or selection interviews conducted with us.

The categories of data being processed are as follows:

  • Identifying data
  • Personal characteristics
  • Academic data
  • Data related to work history
  • No special categories of data are processed.
  • Marketing activities and sending commercial information electronically

Purpose: To send you by postal and electronic means information of your interest about our products and services, activities, offers, and promotions.

Retention: The personal data of the interested party will be kept until the interested party requests its deletion.

Legitimization: Consent of the Interested Party and legitimate interest regarding clients who have contracted our products or services

Recipients: The communication of personal data is not planned except in cases established by a legal obligation.

Ways of Obtaining: The personal data we process has been obtained from the interested party themselves.

The categories of data being processed are as follows:

  • Identifying data
  • Contact data
  • No special category data is processed
  • Social Media

Purpose: As NATURALSOFT.ES has accounts or profiles on various social networks, we inform you that the data obtained through this activity will be for the purpose of interacting and maintaining contact and information with followers, as well as prospecting for clients.

Retention: The personal data obtained from followers will be kept until the user requests cancellation.

Legitimization: The legitimacy of the processing is based on the legitimate interest of the data controller

Recipients: Data will not be transferred to third parties unless required by law

Methods of Collection: The personal data we process has been obtained from the interested party themselves.

The categories of data being processed are as follows:

  • Identifying data
  • Contact data
  • No special category data is processed
    • Proveedores

    Purpose: Management of suppliers

    Retention: They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from that purpose and the processing of the data.

    Legitimization: Execution of the contract with the supplier. (Art. 6.1.b GDPR)

    Recipients: The communication of your personal data is provided for in those cases established by current legislation.

    Ways of Obtaining: The personal data we process has been obtained from the interested party themselves.

    The categories of data being processed are as follows:

  • Identifying data
  • Contact data
  • Goods and services provided by the supplier
  • No special categories of data are processed

    • C. Data Processor

    By virtue of the nature of the services provided to our software clients, NATURALSOFT.ES is constituted as the Data Processor, regarding the client’s data processed in the performance of the services provided in the use of the software owned by NATURALSOFT.ES

    This relationship is governed by the data processing agreement that you can find at the URL https://naturalsoft.es/dpa

    Likewise, NATURALSOFT.ES informs you that at the previously mentioned URL, you will find access to the complete list of Sub-Processors employed by NATURALSOFT.ES for the provision of its services.

  • Rights of the Data Subject
  • You have the right to obtain confirmation on whether we are processing personal data concerning you
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only retain it for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In these cases, their data will not be processed except for legitimate reasons or for the exercise or defense of possible claims.
  • Under certain circumstances, you will have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format

    • You can exercise your rights through the email address info@naturalsoft.es or in person at our facilities, as well as obtain more information about your rights and access templates for exercising them at the following web address:

    https://www.aepd.es

    Likewise, we inform you of your right to file a complaint with the Spanish Agency for Data Protection if the request to exercise any right has not been satisfactorily fulfilled or if for any other reason you believe that your personal data is not being processed correctly. To do this, you can go to the following website

    https://sedeagpd.gob.es/sede-electronica-web
    • Versión

    This privacy policy is dated 18/02/2025 and any modification of its terms will be published on this website.

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